Kairo Theory — Privacy Policy
Introduction
At Kairo Theory, we see every interaction as a signal — a moment of shared intention. This Privacy Policy is an articulation of our commitment to protecting your personal data with integrity and transparency.
By engaging with our Services, you acknowledge that you have read and understood this Policy and consent to the collection, use, and disclosure of your personal information as described herein.
Scope
This Policy describes how Kairo Theory ("we", "us", "our") collects, uses, and discloses your personal information when you interact with our store, website, and related services (collectively, the “Services”).
If there is any conflict between our Terms of Service and this Privacy Policy regarding personal data, this Policy prevails.
Personal Information We Collect
When we use the term “personal information,” we refer to data that identifies or can reasonably be linked to you.
We may collect or process the following categories of personal information, depending on your interactions, your location, and applicable law:
Contact details: Name, addresses, email, phone number.
Financial information: Payment method details, transaction confirmations.
Account information: Usernames, passwords, security settings, preferences.
Transaction details: Items viewed, added to cart, purchased, returned, or exchanged.
Communications: Messages or inquiries you send us.
Device and usage data: Browser type, IP address, device identifiers, interaction patterns.
Sources of Personal Information
We collect personal information from:
Direct interactions: When you create an account, place an order, or communicate with us.
Automated technologies: Through cookies and similar tools when you use our Services.
Service providers and partners: In connection with transactions and service facilitation.
Third parties: As permitted by law and as relevant to delivering or improving our Services.
How We Use Your Information
Depending on your engagement with us, we may use your personal information to:
Provide and enhance Services: Process orders, manage accounts, facilitate returns, personalize experiences, and support transactions.
Marketing and communications: Share updates, insights, and aligned offers through email or other channels. You may opt out at any time.
Security and integrity: Authenticate identities, detect and prevent fraud, and secure our ecosystem.
Legal compliance: Fulfill legal obligations, respond to law enforcement requests, and protect our rights or those of others.
Community and philosophical engagement: Invite reflective participation and feedback to deepen the shared journey.
Disclosure of Personal Information
We may share your personal information:
With Shopify, our commerce infrastructure partner.
With service providers supporting operations such as fulfillment, analytics, and IT management.
With marketing partners, subject to applicable law, to share aligned signals and opportunities.
When legally required or to protect our rights and users.
With your consent or direction, including social integrations or affiliate collaborations.
As part of business transactions, such as mergers or reorganizations.
Relationship with Shopify
Our Services are hosted on Shopify, which also processes personal data to enable and improve the Services.
Shopify may use information collected through your interactions with us, other merchants, and Shopify directly. To understand how Shopify uses your data and to exercise rights over that use, refer to the Shopify Privacy Policy.
Third-Party Links
Our Services may contain links to external sites not governed by us. We encourage you to review their privacy practices independently, as we are not responsible for external content or data practices.
Children’s Privacy
Our Services are not designed for individuals under the age of majority in their jurisdiction. We do not knowingly collect data from children.
If you believe a minor has shared data with us, please contact us at legal@kairotheory.com, and we will address it promptly.
Security & Data Retention
We implement measures designed to safeguard your information; however, no system is infallible.
We retain personal information as needed to fulfill purposes outlined here, maintain compliance, resolve disputes, or enforce agreements.
Your Rights & Choices
Depending on your location, you may have the right to:
Access: Request details on personal data we hold.
Delete: Request deletion of your personal data.
Correct: Request updates to inaccurate data.
Portability: Request transfer of your data to another party.
Opt out: Choose not to receive marketing communications or opt out of targeted advertising.
To exercise these rights, email us at legal@kairotheory.com. We may verify your identity before processing requests and may require authorized agent verification where applicable.
We honor Global Privacy Control signals where legally required. For more on GPC, visit globalprivacycontrol.org.
Complaints
If you have concerns, we invite you to contact us first at legal@kairotheory.com.
Depending on your jurisdiction, you may also lodge a complaint with your local data protection authority or appeal our decisions.
International Transfers
We may transfer your data internationally to support our Services. When transferring outside the European Economic Area or the UK, we rely on approved mechanisms, such as Standard Contractual Clauses.
Changes to This Policy
We may update this Policy to reflect operational, legal, or philosophical refinements.
We will post updates here and adjust the "Last updated" date. Where required, we will provide additional notice.
Contact
For questions, reflections, or data-related requests, please contact:
Kairo Theory, Temple, TX